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RPA Solution for Shipment Tracking

Client

The client is one of the world’s leading development, technology, and consultation service providers to the international engineering industry. They specialize in design, development, and method competencies in areas such as vehicle body, powertrain, and chassis.

Industry

Information Technology

Overview

In a dynamic market, efficiency of business processes becomes the defining factor between profit and loss. Our client faced difficulty in tracking and managing the status of shipments. Legacy systems and manual processes were cumbersome, time-consuming, and prone to errors, leading to inaccuracies and productivity losses. We envisaged a solution that leverages Microsoft Power Automate to track worldwide shipment details in real-time. The solution maintained within the SharePoint environment analyzes shipment and order data for reporting and analytics.

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Business Challenges

The client required a solution to improve visibility, efficiency, quality of service, and profitability by tracking lifecycle of shipments.

QBurst Solution

We developed a custom solution using Power Automate that tracks shipment status details within the SharePoint Online environment and notifies end-users in a timely manner.

  • A solution to track shipment from carrier websites
  • Power Automate for configuring email notification, setting up SMS gateway Nexmo, and scheduling timer job
  • Azure WebJobs for implementing timer job
  • Microsoft Teams for collaboration

Business Benefits

  • Track shipments worldwide and automate shipment processing cycle from start-to-finish
  • Effortless tracking of shipments with 24X7 visibility into the shipping lifecycle
  • Minimal error rate with reduced manual intervention
  • Timely user notifications via SMS and email
  • Completely web-based with no additional hardware cost

Key Features

  • Automated tracking of shipments within SharePoint
  • Track shipments from over 500 logistics carriers such as DHL, FedEx, TNT, and DPD
  • Custom scheduler-based timer job
  • Customizable SMS and email notifications

Technologies

  • Microsoft SharePoint Online
  • Microsoft Power Automate
  • Microsoft Teams
  • Azure WebJobs

Business Challenges

The client required a solution to improve visibility, efficiency, quality of service, and profitability by tracking lifecycle of shipments.

QBurst Solution

We developed a custom solution using Power Automate that tracks shipment status details within the SharePoint Online environment and notifies end-users in a timely manner.

  • A solution to track shipment from carrier websites
  • Power Automate for configuring email notification, setting up SMS gateway Nexmo, and scheduling timer job
  • Azure WebJobs for implementing timer job
  • Microsoft Teams for collaboration

Business Benefits

  • Track shipments worldwide and automate shipment processing cycle from start-to-finish
  • Effortless tracking of shipments with 24X7 visibility into the shipping lifecycle
  • Minimal error rate with reduced manual intervention
  • Timely user notifications via SMS and email
  • Completely web-based with no additional hardware cost

Key Features

  • Automated tracking of shipments within SharePoint
  • Track shipments from over 500 logistics carriers such as DHL, FedEx, TNT, and DPD
  • Custom scheduler-based timer job
  • Customizable SMS and email notifications

Technologies

  • Microsoft SharePoint Online
  • Microsoft Power Automate
  • Microsoft Teams
  • Azure WebJobs
Robotic Process Automation

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